Anyone who knows me well is aware that I am a HUGE foodie. I literally eat anything and everything. Years ago I made a personal commitment to improve my cooking skills. I got tired of paying $80-100 every time our family of four went out for a decent meal. When restaurants cook a dish, they …
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No matter what stage you are in your career, when applying for a job the first impression a company typically has about you is based upon what you have written in your resume. Hiring managers often sift through tens if not hundreds of resumes trying to find the one candidate that will not only excel …
Being the parent of a teenager can be exceptionally frustrating. Although you love them the same way that you did when they were in their pre-teen cuddly phase, things have changed drastically. They now want to spend time as much time as possible with their friends and on their electronics and as little time as …
In order to optimize your ability to be effective, it is critical to harness the power of current technology. It was not so long ago that outside sales people would remain in contact with their customers by stopping at a pay phone with a roll of quarters. In certain hot spots, such as decent hotels …
When I first started in the business world, I was extremely introverted when in the presence of adults. I was hired into my role because the hiring manager was confident that I would make a solid inside salesperson, but he never envisioned me going beyond the desk. I was very respectful, but at a young …
When I made the move from outside sales to sales management, I was secretly terrified. I had always been a top performer on the road, but had absolutely no managerial training. I needed to get up to speed quickly as I knew I had just one shot to launch effectively. I thought about great managers …
One of the biggest complaints that most salespeople have is that their customers are only interested in price. These sales representatives go into a sales call, try to pitch the advantages of their product, and invariably their customer cuts them short and shifts it to a price discussion. The salesperson, in an attempt to salvage …
The word “service” means different things to different people. When I think about service, the first image that comes to mind is a waiter at a restaurant. When you feel that the waiter has done an excellent job, she is typically on the spot, anticipating your needs. Before your water glass is empty, she is …
One of our close friends once told my wife that she would hate to be involved in a negotiation with me. I took that as a complement. She mentioned that because she knows whenever I enter a deal, I always look to establish a strong position and to get the most value out of that …